Entry and Notification
Ballot Opt in
The period for opting into the ballot is between November - 20th January 2015 - the opt in period will be communicated throught the Schools Tennis Members Newsletter.
When promted, the ballot opt in will be via the My Schools Tennis log in, please click on 'School Details'- you will then be able to edit your preferences.
When is the closing date for the Wimbledon Ticket Ballot?
The closing date for the 2015 Ballot is 20th January 2015 – we cannot take late Ballot entries.
I’ve logged in as an existing user but can’t see ‘School Details,’ what can I do?
If your school is definitely a member, this means that another teacher at your school is the main administrator of the account – you need them to grant you access rights.
To do this they need to login and follow these instructions.
If you're still having difficulty, contact the British Tennis Services Team on 0208 487 7000.
We’ve entered the Ballot, when will our school hear if it’s been successful?
This year the ballot will commence on Wednesday 11th March.
As with previous years, the packs of tickets will be allocated via a rolling ballot and successful schools will be notified of their selection in the ballot via an email to the main contact (if you are reading this following the Schools Tennis Newsletter, you are the main contact). The tickets will be allocated in packs of 10 or 12 tickets and the full pack of tickets must be purchased- we are unable to split packs of tickets.
As the ballot is rolling, you may not hear straight away that you have been successful; this just means that you have not been allocated tickets in the initial allocation and are still in with an opportunity to be allocated tickets in the future. As schools decline their tickets or do not purchase by their deadline, the tickets will be reallocated until the ballot finishes in May (subject to availability of tickets and the speed of purchase).
How will we be contacted if we are successful in the ballot?
If your school is successful in the ballot, the main contact of your account will receive an email linking to our website where you will able to view, purchase or decline your tickets.
We are using an online payment system this year- if you receive a confirmation email notifying you that your school has been allocated tickets, please follow the link to the log in screen and enter in your school membership number (this can be found in the top right hand corner of the confirmation email), school postcode and email (this is the email address that the confirmation email was sent to). Once logged in, you will be able to view your tickets and either purchase or decline your allocation.
Logging in
We note that a small number of schools have had problems renewing their Schools Tennis Membership due to an incompatibility with certain web browsers. Please note that the Ballot system runs on a different system to the Schools Tennis Membership and you should not experience these issues with the ballot.
Our school was successful in the ballot but we can’t make the date, can we swap our tickets?
Unfortunately, if you can’t make the date that we have allocated to you, we cannot offer you another date and we will need to reallocate your tickets.
Confirmation and payment
We’ve been successful in the ballot – what are our options for payment?
Following on from last year's preferred method of payment being credit card, we are only accepting this method of payment this year.
IMPORTANT: Please note that you will have 21 days in which to make payment to secure your tickets. If you miss this deadline, the tickets will be reassigned to another school.
How do I find my school's membership number?
Log in to the My Schools Tennis area of the Tennis Foundation website. On the left-hand side of the page, about half way down, you will see your school's name and underneath it will be the membership number.
The membership numnber is also displayed on the top right hand corner of your ticket confirmation email.
If you cannot remember your password click on the 'Forgotten your password?' link to reset it.
Once we’ve paid would it be possible to provide us with a receipt / invoice?
Yes, if you require a receipt or invoice, we can easily provide you with one.
If you require a VAT receipt, this will take slightly longer and will need to be issued by our finance team.
To request a receipt/invoice, please email schools@tennisfoundation.org.uk, clearly stating your school name, membership number and the amount.
Do we need to give each student’s name that will be attending?
No, on the acceptance form, you are only asked to provide the school name, lead teacher name and mobile telephone number.
Ticket Distribution
When can we expect to receive our tickets once we’ve sent back our acceptance form and paid?
Schools can expect to receive tickets from 6th May onwards. If you school address has recently changed, please notify us by phoning the British Tennis Services Team on before 1st May to ensure tickets are delivered to the correct address.
How will tickets be delivered to schools?
We will send your tickets by Royal Mail Recorded Delivery to your school address; if your school address details have recently changed, for example, your school has moved site or has converted to an academy, please phone the British Tennis Services Team before 1st May.
Ticketing Conditions
Our school was successful in the ballot but we can’t make the date, can we swap our tickets?
Unfortunately, if you can’t make the date that we have allocated to you, we cannot offer you another date and we will need to reallocate your tickets. You will need to telephone or email the British Tennis Services Team to let them know.
We don't want to use all of the tickets we've been allocated - can we just pay for the number we require?
No. Schools tickets are always allocated in packs of 10, with an additional allocation of Centre Court tickets if requested. We can only accept payments for the full amount of tickets in your pack.
You are able to select preferences within the My Schools Tennis area as to which days are most convenient to attend and whether you would like the opportunity to win Centre Court tickets.
Can more than one person use an individual ticket? i.e. Can we allow children/adults to swap in and out of the grounds?
No, this is not allowable. You can only take as many people as you have tickets. Please see terms and conditions of sale.
Can we sell the tickets to parents/raffle them as a prize/put them in an auction to raise for the money for the school?
No. This is against terms and conditions. Tickets MUST NOT be resold. Please see terms and conditions of sale.
Other useful information
We’re taking a mini bus to the Championships, where can we park?
If you’re taking a mini bus, you will need to park in Car Park 4 which costs £25.
The car park isn’t that close, can you allocate us a space?
No, if you’re travelling by mini bus you will need to park in Car Park 4; otherwise for more information you will need to look at the All England Club’s website.
We need to carry out a risk assessment before we go to Wimbledon, would we be able to visit the club before the tournament starts?
No, we can only provide the ‘School Trips’ document that is provided by the All England Club.
This contains information relating to risk assessment.
It rained and we only saw a limited amount of tennis / didn’t see any tennis, can we claim back our money?
Unfortunately, we can only provide a full refund to those schools that saw less than an hours play.
If you saw more than one hours play but less than two hours, we can provide half of your refund.
For anything more than two hours, we can’t provide any form of refund.
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