The Role of the Welfare Officer

Wednesday, January 23, 2019

It is one of the five minimum standards for all LTA registered clubs to have a trained Welfare Officer. The Welfare Officer is responsible for creating a safe and inclusive venue for everyone. This person needs to be the main point of contact for all children and adults to report concerns and disclosures, handling concerns calmly and sensitively in line with the club’s reporting procedure and prioritising the wellbeing of the child/adult at risk at all times. Ideally they will be someone on the club committee who is very approachable and also visible within the club (cannot be the club coach).  

Welfare Officer Role Description

The Welfare Officer will need to attend an LTA Safeguarding & Protection in Tennis course followed by a Time to Listen course within three years of completing the initial Safeguarding & Protection course. Please click HERE to find a course. The LTA course costs £30 but if the candidate is a volunteer, they can be reimbursed this fee in full after attending. A Welfare Officer must also have a current (i.e. issued with the last three years) LTA volunteer DBS check. To apply for this check, which costs £8, please click HERE.

If none of the LTA course dates are suitable, there are alternatives available through the following providers (please note that the LTA do NOT reimburse volunteers for attending courses run by an external provider):

● UK Coaching CLICK HERE

● NSPCC Time to Listen CLICK HERE

● Local Authority Level 1 and above Safeguarding training.

To read more about the LTA's five minimum standards for club registration, please click here.



Durham & Cleveland LTA
Sunderland Tennis Centre
Silksworth Lane
Sunderland SR3 1PD
01915 225005