Alcohol and Refreshments
The consumption of alcohol is permitted only in the public bars and other authorised areas. Glass drinking vessels may not be used on the Centre Court; all drinks taken onto the Centre Court must be covered to avoid spillage. Hot and/ or strong smelling food may not be taken onto the Centre Court. The Lawn Tennis Association and Edgbaston Priory Club reserve the right to refuse entry to the viewing areas of any court (including but not limited to Centre Court) to anyone carrying alcohol and ask anyone drinking alcohol in the stands to leave the Grounds..
Babies and Children
Babes in Arms and Children Under 5:
- A ticket is not required
- Babes in arms are NOT allowed on the Centre Court
- A baby changing facility is available within the disabled toilet unit, which is located at the Priory Road entrance to the Club.
Children 5 and Over
- A ticket is required. Children in this category are allowed to access to all courts provided they do not disturb other spectators.
NOTE: Children under 16 years MUST be accompanied by an adult at ALL times.
Behaviour
Any annoying, dangerous or suspicious behaviour, foul or abusive language, obscene gestures, removal of shirts or any clothing likely to cause offence, disruption of play or interference with any player, official or other spectator, unauthorised promotional or commercial activity, unauthorised filming or recording and the climbing onto any buildings are strictly prohibited (including any attempt to commit any of the preceding) and may result in ejection from the Grounds.
Bicycles
A public bicycle rack is available for free, but at the owner's risk. It is located to the left hand side of the on site Box Office. Bicycles left in other areas will be removed by the Police.
Car Parking
Parking is available to the general public at the Priory School grounds off Sir Harry’s Road adjacent to the Edgbaston Priory Club (Monday 15 June to Sunday 21 June). The cost is £10 per day or £50 for a weekly ticket. There are only a limited number of spaces, allocated on a first come, first served basis.
Cash machines
There are no cash machines located on site at the Grounds.
Centre Court
Centre Court is the main show court, where seats are on a reserved basis. Access to Centre Court seating between Monday 15 and Sunday 21 June is by Centre Court ticket only.
There are seats available on an unreserved basis for the match courts 1 – 4.
Computers
Laptops or hand held computer devices including iPads are not allowed within the Grounds.
Cushions
No cushions are available for hire on site.
Disabled Badge Holder Parking
There are also a limited number of disabled parking spaces. These need to be reserved in advance of the tournament and are dealt with on a first come, first served basis. Please contact Emma Balfour-Evans emma.balfour-evans@lta.org.uk with the following details:
- Car make
- Disabled badge holders name
- Dates parking is required
- Contact details (telephone/email)
Dogs
No dogs are allowed in the grounds or stands.
Drinks
Drinks are only permitted within the stands if they are in plastic/paper cups or plastic/paper containers. All drinks taken onto the Centre Court must be covered to avoid spillage. Hot and/ or strong smelling food or drink may not be taken onto the Centre Court.
Filming and broadcasting of the Aegon Classic
During the Aegon Classic, official filming and photography takes place. By your presence at the Aegon Classic, you grant your permission for your likeness and voice to be included on film and their exploitation and advertising without compensation or credit.
First Aid posts
The British Red Cross runs the on-site first aid post. In addition, there is also an on-site doctor in attendance.
Grounds
The Aegon Classic is held at the Edgbaston Priory Club, Sir Harrys Road, Edgbaston, Birmingham, West Midlands, B15 2UZ which, together with the car parks and other property owned or controlled by the Edgbaston Priory Club and/or the LTA shall constitute the Grounds for the purposes of the A to Z of Tournament Information, the Conditions of Sale/Entry and the Ticket Terms and Conditions.
Grounds Open
The Grounds are open daily from 10am until 30 minutes after the close of play. Play is scheduled to start at 11am Monday 15 June to Friday 19 June, 12pm on Saturday 20 June and 11am on Sunday 15 June.
Hospitality
Should you wish to treat your guests to something a little more special, hospitality packages are available for purchase in advance of the tournament. Please refer to the hospitality section of the tournament.
Kids' Activities
The LTA Mini Tennis Zone sponsored by Highland Spring gives children of all ages the chance to get involved in these interactive tennis games.
Left Luggage
There are no left luggage facilities inside the grounds.
Lost Property
Lost Property will be kept at the main reception of the Club House.
Mobile telephones and radios
The use of mobile telephones, communication devices or radios must not inconvenience any other person in the Grounds. In particular, they must be SWITCHED OFF in and around the courts of play. Personal headphones must be used when listening to radios inside the Grounds. The LTA and the Edgbaston Priory Club reserve the right to demand any individual reasonably suspected to be using a mobile telephone, radio or other communication device in an antisocial manner or to engage in suspicious activity to cease using such device immediately and may eject any such individual from the Grounds.
Order of Play & Results
The singles and doubles main draw, the daily order of play and results to date are displayed behind Centre Court East Stand. You can also pick up an order of play and results sheet from the event stewards.
Pharmacy
There is no on site pharmacy but should you require medical assistance please go to the British Red Cross unit, where a doctor is also in attendance.
Photography
The use of photographic equipment must not inconvenience any other person in the Grounds. Still photographs, film, videotape or other audio-visual material recorded within the Grounds may not be sold or used commercially in any way whatsoever unless authorised by the Lawn Tennis Association and may be confiscated by the Lawn Tennis Association if such sale or commercial use is suspected.
Flash photography is prohibited on all match courts, including Centre Court.
Picnic Hampers
Picnic hampers and other hard-sided items of any size will not be allowed into the Grounds.
Police
Please contact a member of security / steward if you need to make contact with the Police.
Prohibited items
The following items are prohibited from the Grounds:
- Any item which may be interpreted as a potential weapon, including sharp or pointed objects (e.g. knives, large corkscrews) and 'personal protection' sprays
- Large flags (max. 2'x2') banners, rattles, klaxons or oversized hats
- Any promotional, commercial, political or religious items of whatever nature, including but not limited to banners, signs, symbols, leaflets and clothing (unless expressly authorised in writing by the LTA).
Visitors in possession of prohibited items may be refused entry or ejected from the Grounds. Prohibited items may be handed to security staff for disposal.
Rain Insurance Refund Procedure / Raincheck Scheme 2015
As the Aegon Classic is played outdoors, play is subject to the weather. If, due to unfavourable weather conditions on the day for which this ticket is valid, there is less than one non-consecutive hour’s play on Centre Court, you may claim a refund to the full face-value of the ticket. This does not apply where all of the play scheduled for that day for the court(s) which that ticket specifically gives access to has taken place (the latest version of the schedule, including revised schedules released on the day of play, shall apply for these purposes). In such cases, no refund will be given. One non-consecutive hour’s play is measured using the official record of the court umpires.
Refreshments
Public refreshments are available at:
- Public Marquee at the Priory Road end of the Grounds.
- The decking area opposite the East Stand B the Centre Court overlooking the outside Match Courts 1 – 4 which also has a licensed bar.
Note:
- Drinks are only permitted within the stands if they are in plastic/paper cups or plastic/paper containers.
- Hot and/or smelling food or drink may not be taken onto the Centre Court.
- The consumption of alcohol is permitted only in the public bars and other authorised areas. The Lawn Tennis Association and the Edgbaston Priory Club reserve the right to refuse entry to the viewing areas of any court (including but not limited to Centre Court) to anyone carrying alcohol and ask anyone drinking alcohol in the stands to leave.
Retail
The on-site retail/merchandising marquee offers a great selection of sport/tennis related products.
Safety and Comfort
The Grounds on which the Aegon Classic is held are not totally level. As well as this, at certain times (for example, before, between and after matches as well as during periods of inclement weather), parts of the Grounds can become busy. We therefore urge you to take care and to consider your own, and others’, safety and comfort by heeding the following advice:
- Wear appropriate footwear (note: flip-flops and high-heels are not recommended). This will help you make your way to and from the Grounds, enter and exit Centre Court and the spectator viewing areas and negotiate some of the more challenging areas of the site, especially during, or as a result of, inclement weather.
- Allow good time to reach your seat, or any other destination, avoiding the need to rush through any crowded areas.
- Take particular care when negotiating stairways, both inside and outside the stadia and especially in crowded conditions. In common with most other sports and entertainment venues, there are no supporting rails to the tiered sections within the courts.
- Beware of extreme weather conditions; in particular, remember to take appropriate protective measures when spending periods in the sun. Wearing a hat, applying sunscreen regularly throughout the day and drinking plenty of water are all strongly recommended in such conditions.
- Do not leave any items unattended at any time. Any such items may be removed and destroyed.
- Be alert when on the Grounds. The Aegon Classic is an international tennis tournament at which several matches take place at the same time on neighbouring courts. As a result, tennis balls can be hit into spectator viewing areas.
- If you face challenges/difficulties in negotiating distances or hilly ground, it may be easier for you to bring a wheelchair. NOTE: neither the Lawn Tennis Association nor the Edgbaston Priory Club provides wheelchairs for visitors.
Please note that, to the maximum extent permitted by law, the Lawn Tennis Association and the Edgbaston Priory Club exclude any liability for loss, injury or damage to persons and/or property in or around the Grounds. Neither the Lawn Tennis Association nor the Edgbaston Priory Club shall be responsible for any interrupted and/or restricted view.
Security
In the interests of security, The Lawn Tennis Association and Edgbaston Priory Club reserves the right to search bags, vehicles and the person as a condition of entry to the Grounds. DO NOT LEAVE PACKAGES UNATTENDED AT ANY TIME. ANY SUCH ITEMS MAY BE REMOVED AND DESTROYED.
Shopping
It is probably worth noting for visitors to the city that Birmingham offers some of the best shopping in the country! From the Bullring to the designer label heaven of the Mailbox, there is something for everyone. The world famous Jewellery Quarter also produces around 40% of all UK made jewellery.
Smoking
Is only permitted within the designated outdoor smoking areas.
Telephones
There are no public telephones located on site at the Grounds.
Television screen
A television screen in the public marquee will show live scores from each of the match courts or live tennis from the Centre Court towards the latter part of the tournament.
Ticket collection
Tickets can be collected and/or purchased via the on site Box Office.
Toilets
Public toilet and disabled toilet facilities are located at the Priory Road end of the Grounds.
Transport
Please see the Venue Information for details about travelling to the Aegon Classic by bus, taxi, tram and train.
Weather
SUN: Visitors to the Aegon Classic are reminded to take the appropriate measures for protection of the skin against the sun. You may be in sunlight for long periods when the use of sunscreens and protective hats and clothes is essential.
RAIN (Rain Insurance Refund Policy): As the Aegon Classic is played outdoors, play is subject to the weather. If, due to unfavourable weather conditions on the day for which this ticket is valid, there is less than one non-consecutive hour’s play on Centre Court, you may claim a refund to the full face-value of the ticket. This does not apply where all of the play scheduled for that day for the court(s) which that ticket specifically gives access to has taken place (the latest version of the schedule, including revised schedules released on the day of play, shall apply for these purposes). In such cases, no refund will be given. One non-consecutive hour’s play is measured using the official record of the court umpires.
Wheelchair users
There will be reserved spaces for a limited number of wheelchair users on the Centre Court, together with a seat for a companion/carer. Wheelchair users are charged full price with up to one extra ticket allocated on a free of charge basis for nominated carer/companion; please contact the Box Office to make a reservation. NOTE: Neither the Lawn Tennis Association nor Edgbaston Priory Club provides wheelchairs for visitors.